Service Status

DESPATCHING STOCK EVERY WEEKDAY EXCEPT PUBLIC HOLIDAYS

  • Orders placed before 3pm for stock items will be shipped

UK DELIVERY

  • UK mainland deliveries will be dispatched on Express next day service

OVERSEAS DELIVERY 

  • Overseas deliveries will be despatched on an Express service

SALES SUPPORT 

  • Some sales staff are located home but have full working capacity
  • Please use our contact form to make sales enquiries
  • From time to time we experience high levels of activity so would appreciate your patience

TECHNICAL SUPPORT 

  • Technical staff are located at home and have full working capacity
  • Please use 01386 848830 for production support sending non urgent enquiries via our contact form
  • From time to time we are experiencing high levels of activity so would appreciate your patience

SUPPLY CHAIN (ITEMS NOT IN STOCK)

  • There are still supply chain issues due to component shortages
  • Whilst we try and ensure the delivery details on the site are acurate actual delivery times may be longer due to high levels of demand
  • Products may suddenly become unavailable. Alternatives can be discussed with our Technical Support team.

ONSITE MEETINGS 

  • Meetings can be made via telephone or Teams if preferred
  • Face to Face meetings are available by appointment.

COLLECTIONS 

  • Stock can be collected from our Warehouse. Please ensure you DO NOT ENTER the warehouse when collecting.
  • Orders MUST BE placed and paid for BEFORE arriving at the Warehouse.

FURTHER INFORMATION

  • Covid restrictions have been removed in line with government advise but may be reintroduced if required.